Inside the Minds

How Amtrak rethinks experience design with FigJam

Learn about the unique challenges of product development in the public sector and how FigJam is powering Amtrak's leap into modern, collaborative work. Together, we’ll discover how the largest rail service in the United States is embracing digital collaboration to streamline decision-making and enhance efficiency across its complex network of 2,300 employees and 28 million passengers.

Explore how the Amtrak team uses FigJam to:

• Simplify bureaucracy with virtual workshops
• Standardize design workflows and research processes
• Build interactive employee journey maps

This session is perfect for anyone in transit, government, or large organizations looking to innovate.